REFUND POLICY

At The You Company, your satisfaction is our top priority. Due to the nature of our handcrafted, personal-care products, we do not accept returns. However, if you receive a damaged or defective item, please contact us within 24 hours of delivery at theyoucompany78@gmail.com and we will gladly offer a replacement or store credit. 

 

To be eligible for a resolution:

• Contact must be made within 24 hours of delivery.

• Include a photo of the item and packaging.

• Product must be unused and in original condition.

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We reserve the right to deny replacement requests if abuse of our policy is suspected.